Above & Beyond

Pirtek news

Welcome! We’re excited to share some great stories about our brilliant team going above and beyond. The stories featured celebrate some fantastic achievements of our people, as well as shining a spotlight on some of the great work we do in supporting businesses nationwide. Thank you to everyone wearing a Pirtek badge, and to our thousands of customers and trusted partners throughout the UK and Ireland.

Adam Burrows

Welcome to our Pirtek newsfeed. We’re excited to share with you our latest updates and showcase how our centres are going above and beyond. Our selection of featured stories are just a glimpse into the numerous success stories that unfold daily. We’re proud to help keep businesses across the UK and Ireland operating smoothly 24/7.

Adam Burrows


Centre roundup

Pirtek Mitcham

Scott was attending a regular callout to replace a hydraulic hose on a Biffa vehicle. Scott noticed the vehicle operator looked unwell. The operator then collapsed and began to have a seizure. Luckily Scott managed to catch him and put him in the recovery position whilst calling for an ambulance and notifying Biffa colleagues. Whilst waiting for the ambulance, the operator regained consciousness and tried to get back into the vehicle. Scott persuaded him to wait for medical help, preventing further harm. The operator made a full recovery and Scott has become the inaugural winner of the Pirtek Special Recognition Award. Well done Scott!

Adam Burrows, Managing Director, Pirtek UK and Ireland, Scott Amey, Technician, Pirtek Mitcham, Natalie Kershaw, Business Manager, Biffa.

Pirtek Southampton

We would like to say a huge well done to Pirtek Southampton who have recently received an accreditation by Bureau Veritas Marine & Offshore for its non-metallic hose assemblies. A fantastic achievement as the Bureau Veritas is a world leader in testing, inspection, and certification.

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Service awards

2023 milestones

A huge congratulations to our dedicated teams across the UK and Ireland who have reached a service milestone this year; Mat Wye, Chris Jackson, Anita Woodhouse, Sam Parish, Mark Bagwell, Craig Shipp, Paul Moss, Stuart Covell, Rob Pike, Jamie Forrest, Michael Speight, Mark Grist, Liam Davies, David Nisbet, Aidan Timmins, Jerry Rogers and Gary Dawson. From 10 years to 30 years of service, we appreciate your commitment and all you do.

Did you know we’ve been keeping the nation moving for over 30 years? Established in 1988, Pirtek has become the UK & Ireland’s leading network of hydraulic hose experts, today operating from 86 regional centres nationwide. Head over to pirtek.co.uk/about to learn more!

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Pirtek in the news

Our National Technical Support Manager Ian Cochran explains how hydraulics play a crucial role within the food and beverage industry in the UKs leading industry magazine for hydraulics, Hydraulics and Pneumatics Magazine.

Pirtek featured in the Summer addition of Industrial Technology, the article focussed on actions businesses can take to prevent a hydraulic hose breakdown and how to extend a hose’s lifespan. With the right care and attention, a properly installed hydraulic hose that’s fit for purpose should last for up to five years, subject to regular maintenance and planned servicing.

Did you know we post a range of blogs on our website? From blogs that focus on hydraulics in specific sectors, to charity events and fundraising there are some interesting reads! Visit pirtek.co.uk/news to stay informed.

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Customer spotlight

Customer: Amgen Cymru
Industry: Waste Management and Disposal
Requirement: Emergency hose replacement and planned maintenance
View all our services

Amgen Cymru has been providing a range of waste management services since 1993. Operating the Bryn Pica waste management facility in Aberdare, which has the capacity to process up to 30,000 tonnes per annum, alongside operating seven other community recycling centres across the borough, Amgen Cymru is committed to keeping the area’s environmental impact to an absolute minimum.

In 2019, Amgen Cymru turned to us to carry out routine inspections and planned maintenance on its machinery and hydraulics and to ensure the processing plant is always operating smoothly. Material Recycling Facilities (MRF) generate a high level of heat as they process tonnes of waste for recycling, with the incinerators reaching temperatures of around 650°C. Aside from the major health and safety risks associated with damaged hydraulic hoses in the cooling systems, when a cooling system fails, it shuts the entire facility down, potentially costing an organisation thousands of pounds through downtime.

Following the initial setup and onboarding, we looked to reduce the number of emergency reactive callouts by delivering a regular service of planned maintenance and bi-weekly inspections. This, combined with exceptional service, has resulted in a strong partnership with Amgen Cymru as they can count on our technicians to get the job done to a high standard. The waste management specialist is confident that, with the help of Pirtek, facilities will be running at optimum efficiency all year round – supporting its ‘war on waste’.

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Sector spotlight

Keeping the food and beverage industry moving

Did you know that our technicians understand the strict regulations governing food manufacturing, and will fit hygienic hoses that are FDA compliant and are made from high purity materials?

FDA certification means that the hydraulic hose is made from food grade materials that will not impact the odour or taste of the product and are specifically designed for food and agricultural industries. For example, we supply a corrugated FDA hose that is ideal for the transfer of oily products in full suction and discharge applications. Not only does it meet the sanitary standards of regulatory bodies such as REACH, ADI, FDA, USDA and 3A but it is also built on special stainless-steel mandrels for perfect cleanliness.

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“As one of the largest ferry operators in the world, Stena Line provides a vital service to people and businesses across the Irish Sea. Working on vessels of this nature presents unique opportunities for our Total Hose Management service. Our ongoing partnership with Stena Line will ensure all of its vessels can enjoy a smooth sailing experience.”

Andy Harding
Technical Support M, Pirtek

Service spotlight

Total Hose Management

More than just emergency callouts, we deliver a range of services to keep your machinery operational. Total Hose Management is our most comprehensive hydraulics package.

We closely monitor your hose usage and tailor a repair and replacement plan to keep your hydraulics in optimal condition.

Stena Line is just one of our customers using Total Hose Management. Our work with the shipping company means it is able to confidently comply with regulatory requirements and provide a safe and responsible service for passengers and cargo.

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Industry approved training

Driving hydraulics excellence

We offer external training courses approved by the British Fluid Power Association and assured by City & Guilds.

Live machinery and equipment form the foundation of our industry recognised training programmes and NEBOSH qualified trainers ensure the highest levels of health and safety are met.

Your staff can master the principles of hydraulic systems with our 3-day foundation course and learn the best practices for working with hydraulic machinery with our hydraulic safety awareness programme.

We also offer a follow-on intermediate course, focusing on more complex components, with an emphasis on fault finding and hydraulic oil analysis.

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Why choose Pirtek?

Rain or shine, day or night – we’ve got you covered 24/7.

We currently operate from 86 centres across the UK and Ireland, meaning our trained technicians can attend a hydraulic hose breakdown within one hour. On average, we fix 96% of jobs on our first visit.

To minimise downtime, we offer year-round servicing and maintenance, reducing the risk of breakdowns and giving you peace of mind.

Talk to the team today for more information.